Cancellations must be made in writing, or via email, and sent to info@in-kanazawa.com. Any cancellation made 3 days or more before a reservation date may be subject to a refund minus transaction fees.
Q
How do I make a reservation?
If you would like to book a Private experience, please send us a "Request for Reservation". After all arrangements have been made, our staff will send you a confirmation email. Payment is due 48 hours after receiving the confirmation email. If you wish to make a reservation for Shared experience, you can do so from this website. After payment by credit card or PayPal, your reservation will be automatically completed.
Q
Is the tour/class a private tour/class?
Please kindly check the individual experience page for details and information regarding the maximum number of guests allowed.
Q
What is the maximum number of guests allowed?
Please kindly check the individual experience page for details and information regarding the maximum number of guests allowed.
Q
I have seafood / shellfish allergy. May I still join the class?
All of our experiences include seafood as part of the meal. However, we would like to accommodate you as much as possible, so please mention your specific allergies in the remarks section when making your reservation. We will consider your request and respond accordingly. In addition, we have more than 15 toppings available for the Temari Sushi making, so you can enjoy it with ingredients other than seafood. Also, for Kanazawa Home cooking class, we can change the ingredients for tempura to non-seafood as well.
Q
Where will we meet?
Please kindly check the individual experience page for details and information regarding the maximum number of guests allowed.
Q
How do I make a payment?
Payments are accepted via Credit Card or PayPal for both Private and Shared experiences.
Q
Is there a minimum number of guests to make a reservation?
Please kindly check the individual experience page for details and information regarding the maximum number of guests allowed.
Q
Are children allowed?
Yes, we believe it is very important for children to gain knowledge about food from childhood, so we welcome children's participation as well. Children at age 6 and under is free of charge.
Q
Do you have any cooking classes without seafood?
Unfortunately, no. Our current cooking classes focus solely around seafood. However, we have more than 15 toppings available for the Temari Sushi experience, so you can enjoy it with ingredients other than seafood. In addition, you can change the ingredients for tempura to non-seafood for the home cooking experience. So please mention your specific prefereaces in the remarks section when making your reservation. We will consider your request and respond accordingly.